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| services We offer a range of consulting and research services. Experience tells us that there are no "one-size fits all" solutions, so we customize our services to match your needs. governance and strategic management • Leadership and board development • Strategy development • Business planning • Policy development and implementation program and service design • Needs assessment • Planning and implementation of programs and services • Redesign and restructuring evaluation and performance measurement • Program evaluation • Economic evaluation • Organizational review • Concerns management systems • Outcome and performance indicators • Monitoring and reporting systems linking research to reality • Survey/questionnaire design and administration • Quantitative and qualitative analysis • Focus groups • Conducting or supporting research initiatives • Literature searches/reviews • Critical appraisals of literature human resources • Change management • Conflict management • Communication and negotiation skills • Team building • Train-the-trainer workshops and seminars • Volunteer management and training communications • Program and project proposal writing • Annual reports • Communication planning • Internal communications vehicles (e.g. newsletters, Intranets) • Public communications and consultation • Media relations (training, promotion and awareness campaigns) |